Review: ANA NH876 Hong Kong to Nagoya, Business Class

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Ticketing

This was the outbound leg of an open jaw Hong Kong – Japan award ticket booked several months in advance for 35,000 ANA Mileage Club miles and 7,540 yen ($544).

 Equipment

This was operated by a Boeing 737-700 (JA03AN). The business class cabin had eight seats in a 2-2 configuration. The seat was quite an old fashioned-looking one with some recline. A large pillow, blanket and slippers were at the seat upon boarding.

The lack of inflight entertainment was pretty below par for a business class flight of this duration. Given ANA’s Star Wars branding on some aircraft, I did find the inclusion of the Millennium Falcon in their fleet list in the inflight magazine to be cute.

The magazine map omitted the English name for Nagoya for some reason (unlike all other destinations), so figuring out exactly where the flight was going kept me entertained for longer than it normally would.

Flight

There was only one other passenger in the business class cabin. We took off about forty minutes after the scheduled departure time due to air traffic congestion around Hong Kong and had a perfect, smooth flight. We touched down in Nagoya just three minutes behind schedule.

Service

There were two cabin crew in the forward part of the plane but as the business class cabin was quiet most of the service came from one who seemed to be from Hong Kong. The service started with drinks and assorted snacks, which I always find to be tasty on ANA though miss when they offered Cratz, and proceeded onto lunch.

There was an inches-long stain on my napkin, which I would not expect on a Japanese airline in any class.

Food and Drink

The menu and drinks list was at the seat upon boarding and read as follows.

I chose the western meal partly because the whelk on the Japanese menu put me off, but actually I felt afterwards that I should have plumped for the Japanese menu as it would surely be delicious. In any case, the western main though unadventurous was tasty and well-executed.

Conclusion

This is a pretty underwhelming aircraft experience, so if you want a more up to date one on ANA from Hong Kong it may be better to fly to Tokyo or Osaka (reviewed in the other direction here). The food and drinks were good and the cabin crew although not the best I have had on ANA were up to the job.

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