Regent Taipei is without a doubt, one of the best hotels in Taiwan, certainly 5 stars. I’m actually surprised it’s ranked only #31 on Tripadvisor. I feel it should be higher. The service level is what really set this property apart, there were plenty of staff and each one was friendly, helpful, and well put-together.
Since I stayed in December, the hotel was decked out in Christmas decorations, including this beautiful tree.
Check-in was easy in the evening, no wait. Reception couldn’t find my reservation initially, but after a minute she found it and said since I was in the Tai Pan room, we can go straight to the room and someone will help me complete the check-in in-room, nice!
Tai Pan rooms are located on the highest levels of the hotel, and offer a bit more service and amenities versus the regular rooms, such as a 24 hour personal butler service. Unfortunately I didn’t need to use any of the butler services, what a waste! Perhaps I should’ve used the boardroom for a gathering with my friends, that would’ve been baller. In reality, these services are probably more suited for people with little time on their hands, business executives, and celebrities.
Room was well appointed, everything was in great condition, didn’t notice any wear or tear. Received a welcome towel and drink which was nice and refreshing. I certainly appreciated the wine and fruits (not sure if they give that to everyone.) Too bad I couldn’t enjoy the wine since my schedule was so tight. Hopefully they left it for the next guest who could enjoy it.
Touches such as the slippers next to the bed I appreciated, and the slippers were the nicest ones I’ve seen in a hotel in a long while. There’s even a nice Nespresso coffee maker if you’re into those. Myself, I’m more of a tea drinker.
Bathroom was extremely spacious, and had a nice marble and luxury feel to it. Separate tub and shower, and towels were thick and fluffy. There was a nice thick robe for you to relax in too. The rubber ducky and bath salts was a cute touch too.
Slept really well that night, bed was super comfy and of course the linens were of the highest quality. I didn’t hear any noise through the windows, it’s a generally quieter street as the hotel is setback from the main Zhongshan road. In the morning I heard minimal noise from the neighbors as they were leaving their rooms for the day, generally very quiet still. Many hotels you hear doors banging all morning, but not here.
The hallways were very dark and private. Normally I don’t like dark hallways, but it was so classy here that it worked. They have some nice artwork and the hotel even hung a small wreath for Xmas on my door after I checked-in, I appreciated that! Put me in the holiday mood.
In the morning, as I was staying in the Tai Pan room, I could either have breakfast downstairs on the main restaurant, or at the Tai Pan lounge upstairs. I decided to eat breakfast at the Tai Pan lounge. Upon arriving I showed the receptionist my room key, there’s a code on the back so they know you’re in a Tai Pan room. (By the way, the key is a real key, no magnetic keycards here.)
The lounge was really quiet when I went around 930am. I liked the privacy and serene atmosphere. The breakfast area was fairly large for a small lounge too, with a variety of western and Asian items. They even had a whole ham to slice from!
I tried to grab a little bit of all of the hot items. I wasn’t too hungry but wanted to give it a sample, everything was good. I did go back for more of the Japanese style fish. The juice was good as it was freshly squeezed. They have a large salad and bread section too, but I’m not really much of a salad person, especially for breakfast.
If you want eggs, there’s a chef who will help make you eggs or an omelette on the spot too!
Other Tai Pan lounge amenities include newspapers, games, and a business center. I did use the computer and printer to print out one page. There’s a minimal charge, but the receptionist didn’t make me pay since it was only one page, that was nice of her!
There’s a few other amenities you’d expect for such a nice hotel, such as spa and large outdoor pool. As it was December though, not too many pool goers.
Overall this property is one of the best I’ve stayed at in awhile. The hard product is classic luxury, and well kept. The room was very clean and I actually liked the housekeeper’s uniform a lot, reminds me of the classic 50s Hollywood/French maid look that you don’t see anymore. What sets the Regent apart though is the commitment to service.
There was plenty of staff everywhere I went, and anytime I asked them a question they answered it with a smile. They always spoke to me in Mandarin (which makes sense since I’m Chinese,) but my Mandarin is terrible compared with my Cantonese. So when I continued speaking in English they’d switch to English without much issue.
Next time you’re visiting Taipei, check out the Regent. It’s in the nice Zhongshan area, close to shopping, popular for Japanese in particular. The prices are very reasonable for a 5 star property, and if you don’t need the butler services, you can stay in a non Tai Pan room and still enjoy the hotel just as much.
After check-out I did go to the Azie restaurant in the atrium downstairs and enjoyed one of the bowls of their famous beef noodle soup. Check out my review of that in the coming days.
This stay was provided by Regent Hotels. All content and opinions expressed are true and original to the author.