Hotel ICON Hong Kong Review
Thoughtful, that’s how I am describing Hotel Icon in Tsim Tsa Tsui. I’ve stayed in plenty of hotels and this one certainly ranks as one of the best because of the thoughtfulness of the property and staff.
The lobby of the hotel isn’t very big. The footprint of the building is a bit small, but it is tall. There’s a high ceiling lobby with a small check-in desk on the side. I didn’t have to wait when I checked in and was actually given an upgrade to the CLUB 36 HARBOUR room on one of the upper floors, despite being booked in a regular ICON 36 Harbour room.
The front desk agent was very professional and proper, a bit unnatural but I’d take that any day over someone who wasn’t professional. The front office manager Louis also came over to welcome himself to me as they were having trouble locating an available room. Louis is very friendly and made himself available if needed, but I didn’t need anything after check-in. The entire process was easy, signing via iPad, and I got my key and headed up to my room.
The rooms are very large and modern by HK standards. I had no clue the rooms were this hip and sheik. The outside of the hotel is a bit boring so I expected the inside to be plain, but it’s certainly not. Lots of designer and thoughtful touches, such as well placed light switches, electrical plugs, international adapter, and other items in the room.
With the CLUB 36 ROOM, guests get tons of free stuff included.
- Free minibar of course is the best! Wine, beer, non-alcoholic beverages, candy, chips, coffee.
- Free mobile phone to use during your stay, includes phone and data locally as well as free phone calls overseas to a host of destinations.
- In-room printer and office supplies to use at a whim
The room was stylishly furnished with a large king bed and this cool modern Karuselli rocking chair. I’ve never seen any chair like it. Furnishings were of high quality and plenty of space to lay out your luggage, including a luggage rack by the window already open…another thoughtful touch.
Of course the view can’t be beat. I got both city and harbor views.
The bathroom was really cool and hip, comes with a separate TV which you can watch while soaking in the tub. The shower was neat, oval shaped, but I didn’t like that fact there’s no door, so the water tends to splash out. Lots of high-end toiletries too so you don’t need to bring your own. The comb even had this leather type case.
The pool area is really nice and clean. Weren’t many people using it on the day I went, so there’s a good chance you’ll be able to enjoy it with some privacy. There’s also a Thai Spa which I didn’t have a chance to try but it looked really nice.
Check-out was quick and simple. I did find the “Timeless” room by the room and spa where you can relax and chillout only after you’ve checked out. This is a great touch, if you have a late flight or train you can enjoy a nap or some drinks while you’re just killing time. It’s a nice sanctuary and much better than sitting in the busy lobby where you are just taking up space.
I have no complaints about this hotel, really exceeded my expectation. All of the staff I encountered offered help and were very friendly. Perhaps I ignorantly thought Hotel Icon would be middle of the road, but it was really 5 stars. The main downside is the location. There’s not many things nearby and you need to take the free shuttle to the MTR. If you’re going to the HK side, walk 3 mins to the bus stops by the Cross-Harbour tunnel, it’ll be easier than shuttle to MTR.
Overall if you’re looking for a beautiful hotel at a decent price point, consider Hotel Icon. The view is really unbeatable if you get a higher floor room and service and property are top notch. Business travelers should certainly use the Club 36 room I was in, but if you’re looking to save a few bucks the regular Icon 36 rooms should be more than enough.
Hotel Icon provided the room during this stay. All content and opinions expressed are true and original to the author.