Getting a Visa on Arrival in Shenzhen


Updated October 10, 2017: Information updated thanks to comments from readers! Much appreciated to help the travel community.

Still in effect and strict: China is requiring visa applicants to show old expired passports. We suggest bringing any old passports with you to China whether or not they have China visas. If your passport was issued this year, it is imperative you bring an expired passport. We’re assuming this is to check if you’ve traveled to any countries China deems questionable. Heads up, China will blatantly discriminate you based on your appearance or where you’ve travelled to (e.g. Iran, Turkey, Pakistan, etc.)

According to reports, VOA definitely available at Lowu and most likely Huangguang (waiting for more reports for 100% confirmation.) Lowu is the most common crossing via MTR.

VOA is not available at Lok Ma Chau or Shenzhen Bay, you’ll need a traditional visa to go through those ports.

If you must enter China, prepare to apply for a visa via Embassy / Consulate or via China visa agent. VOA is difficult to apply now and you’ll only have a decent chance of an approved VOA if you have an old passport issued a few years ago (or have a both new and old passports) and haven’t travelled to a country deemed risky.

Keeping this list up-to-date based on the comments readers have left on the bottom of this post with their experience. Please share your result, whether or not you were able to get a visa at the border with price to help fellow readers, thank you! (Keep in mind this list is no guarantee and only based on comments to this post.)

Yes, passport eligible for Shenzhen visa on arrival:

  • France (168 rmb): June 8, Jul 10, Jan 5, Feb 19, May 13, May 26, Jul 12
  • Britain / UK (304 rmb): Sep 14, Dec 4, Mar 15, Apr 15, Jul 14
  • Hungary: Aug 19
  • USA: Sep 13, Jan 24, Jun 6 (10 yr multi-entry visa cost is same, 956 rmb)
  • Sweden: Sep 21, Feb 22
  • Spain: Oct 23
  • Croatia: Oct 30
  • Israel (168 rmb): Dec 5
  • Ukraine (408 rmb): Dec 5
  • Australia (168 rmb): Jan 14, Apr 14, May 28, Aug 24, Sep 25
  • Netherlands (168 rmb): Jan 15, Apr 18
  • Poland (475 rmb): Feb 19
  • Switzerland (168 rmb): Feb 17
  • Canada (168 rmb): Mar 6, May 16, Sep 29
  • Austrian: Mar 16
  • Romania (512 rmb): Mar 31
  • Germany: Apr 1, May 8

Maybe, reports of success and failure for VOA:

  • Malaysia (169 rmb): Sep 13 No, Dec 29 Yes
  • Canada: Aug 28 Yes/No
  • Philippines: Jan 9 (if had prior China visa,) Jan 17 (Denied despite having China visa prior)
  • UK: Feb 18 (no)
  • Netherlands: Yes Jan 15, No Jan 13 (born in Iran)

No, passport ineligible for Shenzhen visa on arrival:

  • India: May 23, Jun 9, Apr 18
  • Indonesia: Aug 15, Jan 8
  • Morocco: Nov 13, Apr 8

It appears some readers are being discriminated based on looks or where they were born (e.g. Iran or Pakistan,) despite having passports from eligible countries. China immigration will blatantly discriminate individuals and provide no reason for denial. Apply for a visa ahead of time if you must enter China. Do not rely on VOA.

Original Article below:

Visa Requirement

For those who need a visa to visit mainland China there are many options – applying in Hong Kong is a common one. If you plan in to visit Shenzhen only when you are in China, and are travelling from Hong Kong, it is also possible to get a visa on arrival at the land border there, valid for 5 days.

The primary benefit of this is convenience. It is not cheaper than a normal visa. However, it can be processed immediately. So you cut out the waiting time typically needed for a China visa as well as the effort involved in going through the process in Hong Kong.

Valid Passports

This list changes often and without notice. We cannot guarantee it’s accuracy and there is no official list known. If you have experiences different than mentioned, please comment. More accurate list is at top of this post.

Eligible passport holders of many western countries can get a VOA in Shenzhen: refer to top of post for most accurate list.

Some may apply for it showing passports with proof that they have been issued Chinese visa before by embassies and consulates, such as Indonesians and Philippines.

The below is understood to be accurate as of July 19, 2016.

Non-eligible passports for Shenzhen VOA

  • India
  • Afghanistan
  • Algeria
  • Bahrain
  • Cameroon
  • Egypt
  • Iran
  • Iraq
  • Jordan
  • Kuwait
  • Israel
  • Lebanon
  • Liberia
  • Libya
  • Nigeria
  • Oman
  • Pakistan
  • Palestine
  • Qatar
  • Saudi Arabia
  • Somalia
  • Sri Lanka
  • Syria
  • Sudan
  • Turkey
  • Uganda
  • United Arab Emirates
  • Yemen.

Leaving Hong Kong

You need to leave Hong Kong at the land border at Lo Wu (a stop on the East Rail MTR line). From there, you can exit HK immigration.


Applying for the Visa

Visa office hours 7:30am-11:30pm

As you walk beyond Chinese customs (after HK immigration) follow the signs for “Foreigners”. There is an escalator just before you would reach the Chinese immigration counters which is clearly signed for “Port Visa”. Take it upstairs and the visa office is right there.

Before you enter the room, exchange money if necessary (suggest you exchange in HK) and use the desk outside to fill out the form. You need to fill out a simple form, which is available at the counter. This requires much less information than a standard Chinese visa application form so should be quicker to complete.

At the entrance on the right, use the touch screen to get your ticket number. Once your number is called go up and hand over your ticket number, passport(s), and completed form. If all is well, they’ll take your photo, then go back and watch the LED sign for your number.

When called, go to the next booth to pay. Once that’s done, wait again looking at the LED sign for your number to collect your passport. (If you’re travelling with family or friends, you can lump all your passports together under one ticket number.)

After the visa is issued you will be called up to another counter to collect it. When I used this service the visa was issued in five minutes or so, with no queue for submission (unlike if you apply directly at the Chinese visa office in HK, for example). Traveling over the weekend, you should expect wait times to be longer.

Visa Type

This is a “Special Economic Zone Tourism Visa”. The visa is valid for five days from the date of issue. So, for example, if it is issued on the 7th of April, it will be valid until the 12th of April. It does not specify how many entries it is valid for, but it is single entry – once you cross the border out of Shenzhen, the visa will be scored through.

Technically this visa is only valid for visits to the Shenzhen area, but I don’t know how they will know if you travel to other areas of China, as long as you leave through the same port. Keep in mind, while you can travel to other parts of China, you may be reprimanded if caught and asked to show your visa by the authorities. Many tourists go to Guangzhou for example and come back since there is no passport check to travel domestically via bus/train. Air travel most certainly will require passport check.



The cost is the same as the standard China visa cost (which varies by country), so for example for a U.K. passport it costs 314 RMB, French passport 168 RMB. Generally China will reciprocate what your country charges for Chinese citizens. The picture below shows prices as of Apr 11, 2017.

General rule of thumb; if you are eligible to get a visa on arrival in Shenzhen, and country is not on the list in the photo below, you’ll pay 168 RMB. Otherwise you pay the listed price or are denied entry.

Sometimes it may be more cost effective to get a regular China visa, you can use our partner, Asia Visas, which is a visa agent and can help you obtain your China visa.

Shenzhen VOA prices by country

Note, US Citizens have the highest cost, and should apply for a 10 year visa at the same price via Chinese embassy / consulate.

Payment via cash, Visa, American Express, Unionpay. (Mastercard is NOT accepted.)

Guest Blogger: Christopher R.



Leave a Reply

  • Hi, I’m Malaysia passport holder. Did my VOA at LO Wu on 3 Nov with no issue at all probably due to the fact I had visited China many times on the same passport. Paid RMB 168

  • Hello, I got my Italian passport released on early Oct. 2017. On my previous passport (that has been annulled by Italian Authorities) there are NO VISAS (of any country), ‘cos I’ve never travelled outside EU. Neither on my new one there are visas.
    Could anyone confirm that bringing my old passport I’m eligible to obtain the VOA at LuWo port?
    Thanks in Advance

    • Hi Mat,
      I would say yes you can get it, when you bring the old passport. But note that the chinese authorities are not reliable, they can change policy hourly.
      If you really want to visit Shenzhen I suggest you to apply in your home country (eg. Italy) for a regular visa.
      The process to get back to HK is horrible, I lost at least 3 hours because I was denied a port visa.

  • I have Australian passport and was denied VOA as I had 2017 issued passport and didn’t bring my old passport. Back in HK the hotel suggested I use an agent which they organized so I received passport same day at an inflated cost of HK$2400. I wasn’t prepared to risk being turned away at Chinese embassy so was prepared to pay the agent price. I’m thinking I’ll organise Visa before leaving home as with the world the way it is at the moment they could turn us away at any time.

  • I have a Canadian passport and got my visa today. Passport newly issued and they requested my old passport. I had it with me just as the blog suggested. The female border guard scrutinized every single page to see where I had been (20min or so). I think it’s highly subjective as I live in Saudi Arabia and travel the GCC a lot. Almost all those countries are on their watch list. Kept my mouth shut and smiled the entire time.

  • Just tried to enter on a Canadian passport issued 2017. Was denied at Shenzhen and at HK consular/embassy. Said I needed old passport. Strange since family that came in May had no issues. Maybe that old passport is the trick. Very frustrating.

    • Hi, they told me a different story about raised security levels on all chines borders etc.. bullshit. I never make that trip again without a real visa. If you have a visa you can fly direct to Shenzhen International airport and skip that stupid time consuming transfer via HK airport. Mike

  • [CANADIANS] I’m a Canadian passport holder. Got VOA at Huanggang port on Tuesday Oct 17. No problems. Cost 168 CNY. My passport is valid from 2014 to 2024. Old passport wasn’t needed. Fyi not my first time to China.

  • My visa application was denied because of turkey and Egypt stamps in my passport, I am Dutch citizen. My Dutch friend’s application was also denied as he didn’t bring his old passport, whatever you talk to the customs, they won’t let you

      • Sorry you didn’t make it through, not really gambling though. It’s been reported if you’ve visited Turkey you’ll probably get denied. Best to go through normal visa process to avoid any uncertainty and can even get a multiple entry this way.

  • HK taxis cannot access the Lo Wu checkpoint, hence for minimum grief, just take the East Rail Line MTR straight to Lo Wu Station to get your VOA as suggested by this website (learnt this the hard way). Had 10 people in front of my queue number and it took around 1 hour + to get the VOA. I have a Malaysian passport issued in 2015 and managed to get the VOA. A point to note, I had an expired single entry Chinese visa from 2016 in the same passport, hence this may have helped made it smoother to get the VOA. I didn’t need to provide photos and they seem to only accept credit cards for payment (RMB168).

    • How do you mean that? Are you a UK citizen which lives in HK?
      Your HK residency is not sufficient for a visafree-entry into China. You need to get the visa, same as your friend.
      Dont forget to bring old passports if the passport is from 01/01/2017 and newer.

    • The lines are different for HK and foreigners, probably will be better to meet once you get to the other side by the exit after going through customs. Exit’s into a large plaza. Just tell your friend to stand right by the exit door and you should be able to find each other.

  • No problem to get visa today at Huanggang. Seemed normal processing. My colleague who had a new passport also got visa with a letter from a local company we are visiting. He had Italian passport and mine is Australian. Fee was 168 each

  • Entry through Lowu today, Swedish passport (issued in Mars 2017). They asked to see the old passport, even though I had previous VOA Shenzhen in the current passport. After showing old passport, all was OK. Witnessed at least 2 people who did not get VOA due to not having old passports with them (not sure about nationality)

  • Just a note after reading some details here: You get the visa ONLY at Lowu or Huanggang land borders. Not in Lok Ma Chau, Shenzhen Bay, Shataukok. Don’t go there without visa.

    • I was denied on Huanggang and Shekou port, Swedish passport and I have visit shenzhen 7 times before. Dont take the risk whitout a real visa in future. Lo wu is best if you want to chance just take the tube back to HK again if you dont get in.

  • Australian but living in HK with 3 year old passport (but almost full). Denied based on having Pakistani and Iranian visas inside. The very lovely lady (cough cough) said that their computer couldn’t read my passport. They never scanned it and passed it around amongst themselves open to those two pages after which she sent me away. Thanks China, I won’t be back.

  • I was denied entry as they wanted to see my previous visa to china which was stuck to my old passport. Ridiculous as they didn’t explain anything to me I detail and just denied me entry.

  • Hello , we have same experience from today October 3rd, visa was declined as we have new passport issued on 09/2017. Does anybody have experience getting Shenzhen visa at China embassy in HK? ( as they have snd us there )

  • 1 Oct 2017. Denied entry with Irish passport issued July 2017 as they also wished to examine old passports. HK residents.

  • Just a quick update from just today, I went at Lo Wu at around 13:30. Actually I was quite optimistic to shop in Shenzhen.
    Then they denied me, because my passport was to new! (I’m holding a swiss passport issued 02/2017)
    Then the way back through the system took 1 hour, and I was detained with a mother and her child. Both HK residents. Ridiculous!

  • Hi, A warning for all optimistic travelers planing to buy a 5 days visa now. It is not possible any more I was told from the Shekou border station this Tuesday 170926, I was told that the chinees central administration has raised the security level. A new and very bitter experience for me, I usually do this trip annualy to visit suppliers whitout any problem before, Now, just stop and turn 180 degree. All I can recommend is getting a real red-china visa in your passport befor you even book and pay your tickets. I vaisted 40 hours of travel from Copenhagen. I also tryed a long shoot to visit HK chinees consulate to apply for an real visa, it was 300 in line probably vaiting they told me minimum 2-3days of handling, I give up and heading home again.

  • Thanks for the information here. Went through 25 Sep 17. Australian passports, 5+ yrs to expiry, plus 5yo, 7yo with reasonable likeness photo, no baby photo passport. Wife is HK identity card holder.

    No issues at Lo Wu, system update in progress apparently extending the time but once our number came up it was maybe 20 mins. Took over 70 mins to get to first window for 20 tickets. In fact 3.5hrs from Yau Ma Tei to stepping into China.

    Take number first. Plenty time to fill in form or change money after, however we paid by Australian bank issued MasterCard. Aus bank issue Amex failed.

  • Hi, I am a US Citizen in HK for the HK Electronics Fair Friday Oct 13 – Sunday Oct 15 2017. I would like to visit Manufacturers in ShenZhen Monday Oct 16 – Thursday Oct 20. I arrive in HK Oct 13th and Depart Oct 20th. Am I eligible for the Shenzhen VOA if I take the train from HK to Shenzhen?

    • Eligible, but cost the same if you get a regular visa valid for ten years. US citizens are not recommended getting VOA since you’re throwing money away, unless you won’t return to China within ten years.

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