Review: Hong Kong to Hanoi on Cathay Dragon KA297

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At the Airport

I checked in an hour or so before departure. Departure was from gate 70. I got to the gate in time but was one of the last passengers.

Equipment

The flight was operated by an Airbus 330 (registration number B-HLJ).

The seats had a slight recline, and USB charger. They had seatback screens with the usual fair Cathay Dragon selection of entertainment.

 

Flight

There was a delay before we pushed back and we were half an hour or so late in getting airborne. By the time that we arrived in Hanoi we were just short of a quarter of an hour late.

The flight was probably about eighty per cent full in economy class.

Immigration in Hanoi had long queues – from the moment we touched down to getting to the luggage hall was an hour.

Service

The crew was unremarkable.

There was no Marco Polo greeting. After the seatbelt sign was turned off, they performed the meal service and after clearing it up it was almost time to start landing preparations.

Food and Drink

There was a choice between dim sum and noodles although in fact the dim  sum dish turned out to have noodles as part of it anyway. The meal was okay tasting although the presentation was not very aesthetically appealing.

Conclusion

This was a fine flight but the meal service was below what Vietnam Airlines offers on the same route, often at a much lower ticket price.

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