Japan is famed for service and the route between Tokyo and Hong Kong is competitive with lots of high paying passengers, so it is easy to have high expectations for Cathay’s lounge in Narita. However, I find it to be underwhelming.
The lounge is located in terminal two. After you pass passport control, there is a lift almost immediately behind, slightly on the right of most of the booths. The lift has a small sign for the Cathay lounge. Take the lift up to the fourth floor and the entrance is there.
The lounge has a decent amount of seating, much of it of the same single seat design. It also has a small business area, with a couple of computers. The decoration is of the older Cathay lounge variety. Perhaps because of the space in which the lounge sits, there is not much natural direct daylight and the lounge can feel a bit dingy even close to the windows, let alone further in.
There is a middling selection of reading material.
The selection of drinks is okay, though not amazing. There are Japanese style beer machines. What lets the lounge down badly is the food, which is best described as finger food. It tends to be light and there is often not a great variety.
Put simply, the lounge is fairly basic and lacks the finesse or quality one would hope for, especially given that Cathay uses it as a first class lounge as well as a business class lounge.
Full details about the lounge’s opening hours etc. can be found on the Cathay website.