British Airways made a big hullabaloo when it consolidated all of its flights into its supposedly dedicated terminal at Heathrow, terminal five. Some years on, however, other connected airlines such as Iberia also use Terminal Five and BA operates some flights out of Terminal Three. This first class lounge in terminal three is useful for Hong Kong passengers since Cathay’s flights depart from that terminal and their own lounge has under renovation for many months although is supposed to be reopened around now.
The Galleries lounge is very large and partly because of that has a pleasing ambience which is not frenetic and rather cosy. It contains the signature champagne lounge which alas lacks warmth or charm. The seated areas are much better and there is a wide variety of seats available, including some very comfortable, deep ones.
There is a large and well-equipped business area including many computers, a printer and photocopier.
There is also a colourful children’s playroom which is well-equipped including with a Playstation.
There is a separate dining area with a small menu but table service is only for menu food items – drinks and any other food items you need to get yourself – so it looks smarter than it feels. It does have a lovely view straight out towards the nearby runway.
There is a decent selection of hot and cold food in the self-service area. There is a good selection of spirits and a fair selection of beers and wines.
Overall, this is a comfortable lounge in which to spend even quite a long wait.